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Terms & Conditions

1. Products & Services

LemonX manufactures and supplies eco-friendly paper bags, available in various sizes, styles, and customizable options.


2. Orders & Payment

All orders must be confirmed in writing or via email.

A minimum order quantity (MOQ) may apply.

A 50% advance payment is required to confirm your order. The balance is due upon completion or before dispatch.

Accepted payment methods: [Insert methods: Bank Transfer, UPI, etc.]


3. Customization

Custom branding (logos, colors, etc.) must be provided in high-resolution formats.

LemonX is not responsible for design errors once final approval is given by the customer.

Production will only begin after receiving written approval of the final design proof.


4. Production & Delivery

Standard production time: [X] working days after order confirmation and advance payment.

Delivery timelines may vary depending on order size and location.

Shipping charges are applicable and will be communicated in advance.


5. Returns & Refunds

Customized products are non-refundable and non-returnable.

In case of defective or incorrect items, claims must be made within 3 days of delivery with photo evidence.

Approved claims will be eligible for replacement or refund at our discretion.


6. Intellectual Property

All designs, logos, and materials provided by the customer remain their intellectual property.

LemonX will not use your branding for any other purpose without permission.


7. Limitation of Liability

LemonX is not liable for indirect or consequential damages arising from delays, errors, or defective products.

Maximum liability, if any, is limited to the value of the product in question.


8. Privacy Policy

Customer data is used solely for order processing and communication.

We do not sell or share your personal information with third parties.